Privacy Policy & Terms
Your data is safe with us
PRIVACY POLICY
Cocoon Luxusbetten Privacy Policy
The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this privacy policy.
As a rule, our website can be used without providing personal data. Insofar as personal data (for example name, address or e-mail addresses) is collected on our pages, this is always done on a voluntary basis as far as possible. This data will not be passed on to third parties without your express consent.
We point out that data transmission over the internet (e.g. when communicating by email) can be subject to security gaps. Complete protection of data against access by third parties is not possible.
Our website uses the visitor action pixel from Facebook, Facebook Inc. 1601 S. California Ave, Palo Alto, CA 94304, USA (“Facebook”) to measure conversions.
The internet pages partly use so-called cookies. Cookies do no damage to your computer and contain no viruses. Cookies serve to make our offering more user-friendly, more effective and more secure. Cookies are small text files that are placed on your computer and stored by your browser.
The provider of these pages automatically collects and stores information in so-called server log files, which your browser transmits to us automatically. These are: browser type and browser version, operating system used, referrer URL, host name of the accessing computer and the time of the server request.
If you send us enquiries via the contact form, the details from the enquiry form, including the contact data you provide there, will be stored by us for the purpose of processing the enquiry and in case of follow-up questions. We do not pass this data on without your consent.
For reasons of security and to protect the transmission of confidential content, such as the enquiries you send to us as the site operator, this site uses SSL encryption. You can recognise an encrypted connection by the fact that the address line of the browser changes from “http://” to “https://” and by the padlock symbol in your browser bar.
Our website uses a service provided by matelso GmbH, Stuttgart. If you call a telephone number operated for us by matelso, information about the call is transferred to a web analytics service used by us.
Google Analytics uses cookies. The information collected by these cookies is generally transferred to a Google server in the USA and stored there. This website uses IP anonymisation. The IP address of website visitors is truncated.
Within Google Ads, this website uses what is known as conversion tracking. When visitors click on an advertisement placed by Google, a conversion tracking cookie is set. These cookies expire after 30 days and are not used to identify visitors to the website personally.
We have activated the IP anonymisation function on this website. As a result, your IP address will be truncated by Google within member states of the European Union or in other states party to the Agreement on the European Economic Area before being transmitted to the USA.
You can prevent the storage of cookies by adjusting the settings of your browser software accordingly. You can also prevent the collection of the data generated by the cookie and relating to your use of the website by Google, as well as the processing of this data by Google, by downloading and installing the browser plug-in available under the following link: https://tools.google.com/dlpage/gaoptout?hl=de
We work with Microsoft Clarity and Microsoft Advertising in order to record how you use our website and interact with it. This is done by means of behavioural metrics, heatmaps and session replays, so that we can improve and market our products and services.
You have the right at any time to obtain information free of charge about your stored personal data, its origin and recipients and the purpose of the data processing, as well as a right to have this data corrected, blocked or deleted. You can contact us at any time at the address given in the legal notice regarding this and any further questions on the subject of personal data.
The use of contact data published under the obligation to provide a legal notice (Impressumspflicht) for the purpose of sending unsolicited advertising and information material is hereby prohibited. The operators of these pages expressly reserve the right to take legal action in the event of the unsolicited sending of advertising information, for example by spam emails.
Our terms and conditions are available and are provided on a separate page.
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