Our service
From consultation to delivery
SERVICE
Personal, professional, reliable
At COCOON Luxusbetten the customer is always the focus. From the first consultation to delivery and beyond – we accompany you on the way to your dream bed.
INITIAL CONSULTATION
Individual sleep consultation
Our qualified sleep consultants are trained to address your very personal needs during the consultation and to offer attractive solutions. This begins with the choice of the right and, above all, ergonomic sleep system and ends with the selection of the matching bed linen. Our aim is to make the complex process of choosing a new boxspring bed as simple, transparent and relaxed as possible for you.
TRY IT OUT
Finding the right combination
Choosing the right combination of boxspring, boxspring mattress and topper is also a matter of feeling. That takes time, and we are glad to give it to you. Please allow one to two hours. We will discuss your current sleeping situation, your individual sleeping preferences, particular requirements, orthopaedic considerations and entirely personal wishes.
DELIVERY & ASSEMBLY
Careful delivery right into the bedroom
Once you have decided on your new bed, all that remains is a short wait. Our well-trained service team will then arrive at your door and assemble your dream bed with care and consideration. We take back the packaging and dispose of it in an environmentally responsible way – and, if you wish, we will also see to the proper disposal of your old bed.
FINANCE
0% finance over 12 months
We are aware that buying a new bed can stretch your financial means. That is why, when you purchase, we offer you 12-month 0% financing through our partner Santander Bank. Part amounts can also be financed. Please speak to our consultants in the showrooms about it.
Personal consultation
Book your
consultation appointment
Visit us at one of our 14 showrooms and let us advise you in person.
Book an appointment