Consultation
At COCOON Luxury Beds, the customer is always the focus. This focus begins with the first interaction, the initial consultation. Our qualified sleep consultants are trained to address your unique needs and offer attractive solutions. This starts with selecting the right and, most importantly, ergonomic sleep system, and ends with choosing the perfect bedding. Our goal is to make the complex process of choosing a new continental bed as simple, transparent, and relaxing as possible. Our service staff places the highest value on thorough, comprehensive consultation, where no questions remain unanswered.
Proper Lying
Choosing the right combination of box spring, pocket spring mattress, and topper is also a matter of feeling. You need time for that. We are happy to provide it – and we are happy to adjust accordingly. That’s why we always arrange fixed consultation appointments. It’s best to bring one to two hours of time with you. We will discuss your current sleep situation, individual sleep preferences and habits, special requirements, orthopedic issues, and very personal wishes. Afterward, you will have the opportunity to try out different luxury beds at your own pace. And of course, if something isn’t quite right after the purchase, just talk to us, and we’ll find a solution together.
Delivery
Once you’ve chosen your new bed, all you have to do is wait a little while. Then, our well-trained service team will arrive at your door and carefully and attentively set up your dream bed. We take care of the return and environmentally friendly disposal of the packaging – and if you like, we can also properly dispose of your old bed.
0% Financing
We understand that purchasing a new bed can sometimes exceed your budget, especially when additional costs arise, such as during a move or when furnishing a new space.
That’s why we offer the option of a 12-month 0% financing plan through our partner, Santander Bank. Partial payments can also be financed.
Feel free to ask our advisors in the stores, who will be happy to provide you with more information about the terms and conditions.
